The relationship between organizational commitment and job performance: a study on Jabatan Penerangan Malaysia Negeri Sarawak (JPEN Sarawak)

The purpose of this correlational research was to study the relationship between Organizational Commitment and Job Performance by adopting Meyer & Allen (1997) and Borman & Motowidlo (1993) theory models. Meyer & Allen (1997) model described OC through three key components namely affective commitment, continuance commitment, and normative commitment. Meanwhile, Borman & Motowidlo (1993) model was focused on two influential factors, task performance and contextual performance. In general, the two objectives of this study were to identify the levels of OC and to investigate the relationship between OC and job performance among employees at Jabatan Penerangan Malaysia Negeri Sarawak (JPEN Sarawak). Hence, descriptive and correlation analyses were conducted in explaining the research findings. Apart from that, pilot study was conducted at Jabatan Kebajikan Masyarakat Negeri Sarawak (JKMNS) to test the reliability of data. On the other hand, the actual study covered 110 JPEN Sarawak staff including executive and non-executive staff asmpopulation while 86 ofthem were taken as sample size using Krejcie and Morgan (1970)ntable. Data collecting was done using quantitative method specifically questionnaire instrument which then analyzed using IBM Statistic Packages for Science Social (SPSS) version 19.0. Last but not least, the researcher hoped that these research findings will be useful and able to provide valuable information in future.