The relationship between feedback and employees performance among employees in one of the public sectors in Kuching

This research was undertaken at one of the public sectors in Kuching in order to find out the relationship between feedback and employees performance. The purpose of this study was to identify the types of feedback that exist and the relationship between feedback and employees performance in such public sector in Kuching. The study was conducted using questionnaires that consist of three sections such as demographic background, types of feedback and employees performance. The total sample of the questionnaire distributed to the respondents were 91 sets with a response rate of 58.24% (n=53). The data was analyzed using IBM SPSS Statistic Version 20. This study was done by using Convenient Sampling Technique. It was found that the most significant feedback was positive feedback. 88.7% of the respondents stated that they preferred their superior to state their mistake clearly and 83.0% of the respondents agreed that “My work performance will be increased if I receive positive feedback from my superior”. High quality feedback is most needed to an effective performance shown by the employees. Therefore, performance improvement feedback must be informative.mThere was strong relationship between feedback and employee performance. There was positive and significant relationship between types offeedback and employees performance (r=.781, p<0.05). This could be concluded that feedback has positive relationship with employees’ performance. Therefore, the Hl is accepted based on result. According to Rai and Singh (2013), there are relationships between employees’ performance and feedback.