Abstract
Speaking anxiety remains one of the most persistent affective barriers to effective language teaching, particularly in multilingual English as a Second Language (ESL) contexts. This study investigated the levels and predictors of ESL classroom speaking anxiety among 320 Malaysian undergraduates enrolled in English language courses across multiple campuses. Using a cross-sectional quantitative design, data were collected through a modified version of the Foreign Language Classroom Anxiety Scale (FLCAS) and analysed using descriptive statistics, ordinal regression, and nonparametric tests in SPSS. The results revealed a nearly equal distribution of low (34.7%), moderate (35.0%), and high (30.3%) anxiety levels. Gender, ethnicity, first language, and SPM English grade emerged as significant predictors of anxiety. Female, non-English speaking, and lower-proficiency students reported higher anxiety levels, while students who spoke English at home or achieved higher grades in SPM English demonstrated lower anxiety. These findings underscore the importance of recognising linguistic and sociocultural diversity when designing classroom strategies to support oral language confidence. The study highlights the need for targeted pedagogical interventions that create inclusive, low-anxiety environments to enhance speaking performance and learner engagement in ESL classrooms.
Metadata
| Item Type: | Article |
|---|---|
| Creators: | Creators Email / ID Num. Lau, Kimberley Yih Long kimberley@uitm.edu.my Adi Badiozaman, Ida Fatimawati UNSPECIFIED Leong, Hugh John Yik Kuan UNSPECIFIED |
| Subjects: | L Education > LB Theory and practice of education > English language |
| Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus |
| Journal or Publication Title: | International Journal of Service Management and Sustainability (IJSMS) |
| UiTM Journal Collections: | UiTM Journals > International Journal of Service Management and Sustainability (IJSMS) |
| ISSN: | 2550-1569 |
| Volume: | 11 |
| Number: | 1 |
| Page Range: | pp. 156-172 |
| Related URLs: | |
| Keywords: | Affective, Demographic, ESL classroom, Foreign Language Anxiety, Malaysia, Speaking anxiety |
| Date: | 31 March 2026 |
| URI: | https://ir.uitm.edu.my/id/eprint/136226 |
