Exploring the role of environmental awareness in shaping consumer behaviour towards sustainable practices

Mohd Nordin, Noorain and Wei, Loon Koe and Mohd Wahid, Siti Daleela and Fahdiansyah, Restu (2025) Exploring the role of environmental awareness in shaping consumer behaviour towards sustainable practices. International Journal of Service Management and Sustainability (IJSMS), 10 (2): 6. pp. 74-84. ISSN 2550-1569

Official URL: https://www.ijsmssarawak.com

Identification Number (DOI): 10.24191/ijsms.v10i2.24228

Abstract

Environmental awareness plays a pivotal role in influencing consumer behaviour towards sustainable practices, making it a critical area of study in sustainability research. This paper presents a structured narrative review to consolidate existing knowledge and build a theoretical foundation for understanding how environmental awareness shapes sustainable consumption. Using a qualitative conceptual approach, the review synthesises evidence from high-quality secondary sources, including peer-reviewed journals indexed in Scopus and Web of Science, institutional reports, and global sustainability frameworks. Guided by the Theory of Planned Behaviour (TPB), the analysis focuses on the interaction between environmental awareness and the core TPB components, attitudes, subjective norms, and perceived behavioural control in shaping behavioural intentions. The review employs thematic analysis and narrative synthesis to map relational pathways among these constructs and identify theoretical gaps for future research. By consolidating current knowledge, the paper contributes to academic discourse on sustainable consumer behaviour. It provides insights for guiding empirical investigations, policy formulation, and strategic marketing initiatives aligned with global sustainability goals.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Mohd Nordin, Noorain
noorainnordin@uitm.edu.my
Wei, Loon Koe
UNSPECIFIED
Mohd Wahid, Siti Daleela
UNSPECIFIED
Fahdiansyah, Restu
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus
Journal or Publication Title: International Journal of Service Management and Sustainability (IJSMS)
UiTM Journal Collections: UiTM Journals > International Journal of Service Management and Sustainability (IJSMS)
ISSN: 2550-1569
Volume: 10
Number: 2
Page Range: pp. 74-84
Related URLs:
Keywords: Environmental awareness, Sustainable consumption, Consumer behaviour, Social norms, Public policy, Theory of planned behaviour
Date: 30 September 2025
URI: https://ir.uitm.edu.my/id/eprint/136209
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