A conceptual framework for analysing the effects of religiosity and self-congruence on halal food repurchase intention in muslim Gen Z consumers

Mohamad Zaid, Mohamad Firdaus and Ali, Jati Kasuma and Ismail, Ismalaili and Mahmud, Syahrul Hezrin and Masnita, Yolanda (2025) A conceptual framework for analysing the effects of religiosity and self-congruence on halal food repurchase intention in muslim Gen Z consumers. International Journal of Service Management and Sustainability (IJSMS), 10 (2): 4. pp. 41-53. ISSN 2550-1569

Official URL: https://www.ijsmssarawak.com

Identification Number (DOI): 10.24191/ijsms.v10i2.24226

Abstract

The relationship between religiosity and consumer behaviour is also a long-term study area of interest, especially in the discussion of the state of halal consumption. Even though the relation between religiosity, purchase intention, and repurchase intention has been focused on in previous studies, scant effort has been made in relation to self-congruence, particularly in the Muslim Generation Z consumers. In this conceptual article, a model is proposed that illustrates the interrelationship between self-congruence as a moderator between the constructs of religiosity and repurchase intention of halal food products in the Klang Valley. The combination of Self-Congruence Theory, the Theory of Islamic Consumer Behaviours (TiCB), and the Theory of Planned Behaviour (TPB) solves the identified gap by viewing the study through the multi-theoretical perspective to explain the cognitive and identity processes behind halal purchasing behaviour. A theoretical contribution of the work is that self-congruence is a new moderator within the literature of halal consumer behaviour through the explanation of the interaction of religious values and personal identity affecting repurchase behaviour. In practice, the research gives halal marketers and companies related and culturally adapted approaches that consider the religious self-image of Muslim Gen Z consumers. The study is carried out on the territory of the demographically young and urban population of the Klang Valley, which gives the results specific to the context that can be used to market and brand halal products better. Together, the paper enhances the knowledge on how religiosity and self-congruence influence the Muslim Gen Z repurchase behaviour and provides invaluable insights to academics and practitioners who want to reach this fast-evolving market segment.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Mohamad Zaid, Mohamad Firdaus
MohamadFirdaus@ucsicollege.edu.my
Ali, Jati Kasuma
UNSPECIFIED
Ismail, Ismalaili
UNSPECIFIED
Mahmud, Syahrul Hezrin
UNSPECIFIED
Masnita, Yolanda
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus
Journal or Publication Title: International Journal of Service Management and Sustainability (IJSMS)
UiTM Journal Collections: UiTM Journals > International Journal of Service Management and Sustainability (IJSMS)
ISSN: 2550-1569
Volume: 10
Number: 2
Page Range: pp. 41-53
Related URLs:
Keywords: Self - congruence, Religiosity, Muslim Gen Z consumer, Repurchase intention, Theory of Islamic consumer behaviour, Theory of planned behaviour
Date: 30 September 2025
URI: https://ir.uitm.edu.my/id/eprint/136205
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