Inpat (Malaysia) Sdn.Bhd

My 6 months of insightful and useful industrial training started at Inpat (Malaysia) Sdn.Bhd, a business that specializes in moisture prevention solutions for important sectors like logistics, food, electronics, and pharmaceuticals. As a part of the telemarketing team, my responsibilities included promoting desiccant products, following up with customers, preparing product samples for customer trials, and updating customer databases. Through these experiences, I gained practical exposure to actual business procedures and improved my time management, communication, and customer service abilities. This Industrial training report delivers a comprehensive overview of my internship experience, starting with my personal profile and company background and moving to a detailed description of Inpat’s products and services. The report also contains a SWOT analysis, which identifies the Inpat’s strengths, weaknesses, opportunities, and threats. Based on that information, several recommendations have been made to help the company grow and address potential challenges. This report concludes with main conclusions from my training, emphasizing the personal and professional development I experienced throughout the internship.