The influence of social commerce on consumer decision making: a case study of perishable pastry products

A. Rahman, Faradewi Bee and Hanafiah, Mohd Hafiz and Mohd Zahari, Mohd Salehuddin and Benedict Jipiu, Lovelyna (2025) The influence of social commerce on consumer decision making: a case study of perishable pastry products. pp. 137-140.

Abstract

This study examines the relationship between social commerce adoption determinants, perceived trust, and purchase behavior among pastry product consumers. Data from 409 consumers were collected via an online survey and analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM). The findings reveal that consumers perceive social commerce as effortless, engaging, enjoyable, trustworthy, simple to use, and time- saving, motivating them to purchase pastry products through social commerce platforms. The study offers insights for social commerce researchers and marketers, particularly regarding perishable products. It contributes to the understanding of technology acceptance theory by elucidating the determinants of social commerce adoption among consumers in the pastry products domain.

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Item Type: Article
Creators:
Creators
Email / ID Num.
A. Rahman, Faradewi Bee
fara1234@uitm.edu.my
Hanafiah, Mohd Hafiz
hafizhanafiah@uitm.edu.my
Mohd Zahari, Mohd Salehuddin
UNSPECIFIED
Benedict Jipiu, Lovelyna
lovely224@uitm.edu.my
Subjects: R Medicine > RJ Pediatrics > Diseases of children and adolescents
T Technology > TX Home economics > Cooking > Baking. Confectionery > Desserts, pies, and puddings. Pastry
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Hotel and Tourism Management
Page Range: pp. 137-140
Keywords: Social commerce, Pastry products, Technology adoption, Purchase behavior
Date: 2025
URI: https://ir.uitm.edu.my/id/eprint/130469
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