Students awareness on consumer’s right: a case study at Mara University of Technology, City Campus Melaka

Omar, Muhamad Anas (2008) Students awareness on consumer’s right: a case study at Mara University of Technology, City Campus Melaka. [Student Project] (Unpublished)

Abstract

The study was conducted on 96 respondents comprising 48 male’s students and 48 students in Universiti Teknologi Mara Melaka City Campus (UiTM KBM) to ascertain awareness level among both categories on their consumer rights. It indicates that majority of students is highly aware about the consumer basic and general knowledge. Male respondents have partial awareness to the existence of legal laws and the Consumers Tribunal same as female respondents that have high level of awareness. Both male and female respondents have a partial awareness of consumer organization. The level awareness between males and females showed that there is no significant difference. Overall, the study showed that UiTM City Campus Melaka students have a reasonably high level of awareness on their consumer rights.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Omar, Muhamad Anas
2006861015
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Latchimanan Singh, Hardev Kaur
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Marketing
H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
L Education > LB Theory and practice of education > Higher Education
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Administrative Science and Policy Studies
Programme: Bachelor of Administrative Science (Hons.)
Keywords: Awareness, Consumer rights, Consumers tribunal
Date: 2008
URI: https://ir.uitm.edu.my/id/eprint/124416
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