Service value chain: profit value chain

Ismail, Mohd.Fais and Mohd Nor, Nurul Nadiah and Selamat, Nuramalina and Amir Husain, Sofiah and Hamsaruddin, Siti Noorfairuz and Mansor, Noor Farazeha and A. Aziz, Nurul Asyirah and Hazmah Yasib, Sheery and T.K. Muthu Koya Thangali, Thahira Bibi (2025) Service value chain: profit value chain. In: Case Study: Global Business Strategy And Sustainability. First Edition: 2025 ed. Series 1 . Universiti Teknologi MARA Cawangan Johor Kampus Pasir Gudang, Universiti Teknologi MARA, Johor, pp. 31-36. ISBN 978-967-0033-37-2
Abstract

This study explored the integration of service value chain principles into the profit value chain, emphasized how strategic improvisation led to innovative solutions and increased financial outcomes. Through a systematic approach, organizations can leverage resources, optimized service offerings, and responded dynamically to market competitiveness. This report aimed to provide practical guidance for stakeholders to enhanced the operational effectiveness and drive profitability

Item Details
Item Type: Book Section
Creators:
Creators
Email / ID Num.
Ismail, Mohd.Fais
UNSPECIFIED
Mohd Nor, Nurul Nadiah
UNSPECIFIED
Selamat, Nuramalina
UNSPECIFIED
Amir Husain, Sofiah
UNSPECIFIED
Hamsaruddin, Siti Noorfairuz
UNSPECIFIED
Mansor, Noor Farazeha
UNSPECIFIED
A. Aziz, Nurul Asyirah
UNSPECIFIED
Hazmah Yasib, Sheery
UNSPECIFIED
T.K. Muthu Koya Thangali, Thahira Bibi
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Advisor
T.K. Muthu Koya Thangal, Thahira Bibi
232881
Subjects: H Social Sciences > HF Commerce > Personnel management. Employment management > Training of employees. Employer-supported education
R Medicine > RA Public aspects of medicine > Medical centers. Hospitals. Dispensaries. Clinics > Hospitals. Health facilities
Divisions: Universiti Teknologi MARA, Johor > Pasir Gudang Campus > Arshad Ayub Graduate Business School (AAGBS)
Series Name: Series 1
Page Range: pp. 31-36
Keywords: Value chain, Service chain
Date: 2025
URI: https://ir.uitm.edu.my/id/eprint/122018
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