Reviewing the potential of muslim-friendly tourism and hospitality assurance and recognition (MFAR) branding

Yahya, Nur Yasarah and Abdul Hamid, Maisarah and Mohd Hanafiah, Mohd Hafiz (2025) Reviewing the potential of muslim-friendly tourism and hospitality assurance and recognition (MFAR) branding. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 17 (1). pp. 123-135. ISSN 1985-8914 , 2590-3837

Official URL: https://www.jthca.org/

Abstract

This paper aims to review the determinants of tourist revisit intention to Muslim-friendly hotel (MFH). Understanding the behavior of domestic tourists, particularly Muslim tourists, is crucial for the development of the MFH. This research focuses on Muslim guest behavior (attitude, subjective norm, and perceived behavioral control), also focusing on the mediating roles of Muslim-Friendly Tourism and Hospitality Assurance and Recognition (MFAR) awareness in influencing revisit intentions. The proposed framework is developed through a review of existing literature. Based on the literature review, this paper identifies that despite Malaysia’s efforts to promote Islamic tourism and encourage MFAR adoption, the number of certified MFAR hotels remains limited. The findings highlight key areas for future research, including the growing demand for MFH, the added value of MFAR, and the scarcity of literature on revisit intention in this context. By investigating MFAR awareness as a mediator, this study contributes to both academia and industry, offering insights for hoteliers, policymakers, and tourism stakeholders to enhance MFH. The results also provide practical implications for strengthening MFH positioning, enhancing credibility, and improving service quality through staff training in Islamic hospitality.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Yahya, Nur Yasarah
UNSPECIFIED
Abdul Hamid, Maisarah
maisa179@uitm.edu.my
Mohd Hanafiah, Mohd Hafiz
hafizhanafiah@uitm.edu.my
Subjects: G Geography. Anthropology. Recreation > G Geography (General) > Travel and the state. Tourism
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Hotel and Tourism Management
Journal or Publication Title: Journal of Tourism, Hospitality & Culinary Arts (JTHCA)
UiTM Journal Collections: UiTM Journals > Journal of Tourism, Hospitality & Culinary Arts (JTHCA)
ISSN: 1985-8914 , 2590-3837
Volume: 17
Number: 1
Page Range: pp. 123-135
Keywords: Muslim-friendly hotel, MFAR awareness, Islamic tourism, Theory planned behavior
Date: April 2025
URI: https://ir.uitm.edu.my/id/eprint/118964
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