Industrial training report: Lembaga Tabung Haji Negeri Perlis

This internship report stresses the work experience I have gathered as an intern in the Depositor Service and Operation Department of Lembaga Tabung Haji (TH) Negeri Perlis from March 4, 2024, until August 12, 2024. Tabung Haji is a financial institution whose main role is to save money and oversee Hajj-related activities in Malaysia. In this report, I explain the responsibilities assigned to me throughout almost six months of my internship. Although the offer letter states that I have to work in the Depositor Service and Operations Department, I was also assigned to all the departments in TH Negeri Perlis. This includes the financial unit, marketing unit, administrative unit, and also the Hajj unit. The main role is to assist and help the head of the department unit do their work. In the administration unit, I have to do the filing for each of the respective files, prepare the post receipt and list details for documents to be sent or received from another company, recheck and record the usage of the stationery, and record the attendance of all staff every month. In the Hajj unit, the main task is to help the Hajj clerk settle down the Hajj filing, make a program list for the first Hajj course, make a plan for the position of the kaaba replica, water pipes, sleeping places for male & female pilgrims, and others, and be a photographer as well as an officer in the registration section throughout the first Hajj course. While in the marketing unit, I was assigned to follow the head as well as the marketing clerk doing marketing outside the office. Last but not least, in the financial unit, I was asked to make an invoice, and count the money and then hand it over to the workers who had made a claim. In addition, SWOT and PESTEL analysis of the company is also discussed. Some discussion and recommendations for the success of Tabung Haji are also included.