Abstract
Since the COVID-19 outbreak, the majority of universities have implemented an online learning system to ensure that students, particularly those pursuing diplomas, can continue their education. Transitioning from traditional in-person training to online instruction is a challenging process. Additionally, using e-learning tools exposes students to specific challenges. Due to these transitions, participation is mandatory, and students must adapt to the workload and rapid changes. The purpose of this study is to investigate the factors that affect students’ satisfaction with online learning, including the course assessment, lecturer performance, and lecturer-student interaction. To determine the connection between satisfaction with online learning and the other three criteria, approximately 100 diploma students from diverse programs at UiTM Machang, Kelantan, participated in a quantitative survey. The findings demonstrated that lecturer-student interaction and course assessment could raise students’ satisfaction with online learning.
Metadata
Item Type: | Article |
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Creators: | Creators Email / ID Num. Zahari, Nor Sabrina UNSPECIFIED Abdul Rahman, Noorihan UNSPECIFIED Zahari, Mohd Fahmi mohdfahmi138@uitm.edu.my |
Subjects: | Q Science > QA Mathematics > Multivariate analysis. Cluster analysis. Longitudinal method > Regression analysis. Correlation analysis. Spatial analysis (Statistics) |
Divisions: | Universiti Teknologi MARA, Shah Alam > Institute Of Continuing Education & Professional Studies (iCEPS) |
Journal or Publication Title: | International Journal on E-Learning and Higher Education (IJELHE) |
UiTM Journal Collections: | UiTM Journals > International Journal of e-Learning and Higher Education (IJELHE) |
ISSN: | eISSN: 3030-6663 |
Volume: | 20 |
Number: | 2 |
Page Range: | pp. 59-73 |
Keywords: | Students’ satisfaction, E-learning, Online learning, Interaction, Lecturer performance, Course assessment |
Date: | June 2025 |
URI: | https://ir.uitm.edu.my/id/eprint/118698 |