Abstract
Sabah Electricity Sdn. Bhd was founded in 1998 and is a subsidiary of 80 percent of Tenaga Nasional Berhad (TNB), and 20 percent of the Sabah state government. It is a vertically integrated utility providing reliable generation, transmission, and distribution services in Sabah state and Labuan Federal Province. The only power utility in Sabah, SESB is committed to developing electricity infrastructure through generation, transmission, and distribution in the state of Sabah and the federal territories. The Sabah Grid consists of 66kV, 132kV, and 275kV which connects all major cities in Sabah and Labuan Federal Territory. SESB will continue to apply an innovative technology approach and will support the growing demand for electricity, various projects for generation, shipping and distribution. SESB hopes to continue its "You Light Our Pride" tagline to serve its customers with innovation and improvement in the improvement and supply of electricity.
Metadata
| Item Type: | Monograph (Industrial Training) |
|---|---|
| Creators: | Creators Email / ID Num. Hamid, Nordyiana Fitri 2017707477 |
| Contributors: | Contribution Name Email / ID Num. Advisor Ag Damit, Dr. Dayang Haryani Diana dayan457@uitm.edu.my |
| Subjects: | H Social Sciences > HF Commerce > Customer services. Customer relations |
| Divisions: | Universiti Teknologi MARA, Sabah > Kota Kinabalu Campus > Faculty of Business and Management |
| Keywords: | Service quality; Vendor satisfaction; Customer satisfaction |
| Date: | 2020 |
| URI: | https://ir.uitm.edu.my/id/eprint/117306 |
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