Industrial training report: Department of Labour Peninsular Malaysia / Puteri Zam Nurzarina Zambri

During my internship at the Department of Labour, Peninsular Malaysia, I gained invaluable insights into the operations of a governmental body focused on regulating labour standards and ensuring fair treatment of workers. My responsibilities included assisting in the documentation and management of labour dispute cases, participating in field inspections to ensure compliance with labour regulations, and conducting research on existing labour laws and policies.
Additionally, I engaged with various stakeholders, including employers, employees, and union representatives, to gather insights and address concerns related to labour practices. I provided administrative support to different departments, which included preparing correspondence, managing schedules, and assisting with event planning. This experience allowed me to develop a comprehensive understanding of Malaysian labour laws, practical skills in case management and policy research, and enhanced communication and organizational abilities. I faced challenges such as managing complex cases and adapting to field inspection protocols, which I overcame by developing strong organizational skills and following the guidance of experienced inspectors.
Overall, the internship was an enriching experience that significantly contributed to my professional growth and prepared me for future endeavors in labour regulations and public administration. I am grateful for the opportunity and support provided by the department and look forward to applying these learnings in my career.