Industrial training report: KPJ Sri Manjung Specialist Hospital / Nurul Yasmin Che Sham

This report is about the industrial training that was conducted at KPJ Sri Manjung Specialist Hospital from 11th March 2024 until 19th August 2024. During my practical training at the organization, I was working in the Human Resource Department as Human Resource Assistant under the supervision and guidance from my supervisor Miss Naizatul Safinas Binti Mohd Saman. There are some of responsibility that has been assigned for me which are, screening resumes, recruitment process, checking attendance, filling staff information, arranging interview and set up training room.
The SWOT analysis conducted during the training highlighted the hospital’s strengths in specialized medical services, strategic location, and skilled workforce. Weaknesses identified included high operating costs, limited capacity, and workload overload. Opportunities such as corporate social responsibility (CSR) initiatives, partnerships, and expanding medical tourism were recognized, alongside threats like industry competition, economic downturns, and regulatory changes . A SWOT matrix was utilized to further analyze these factors, creating strategies to leverage strengths and opportunities while addressing weaknesses and threats. The hospital’s strengths in advanced technology and skilled personnel were aligned with opportunities in medical tourism and CSR, suggesting strategic initiatives to enhance service delivery and community engagement . The PESTEL analysis provided insights into the external environment impacting the hospital.
Overall, the industrial training experience at KPJ Sri Manjung Specialist Hospital was instrumental in developing critical HR skills and understanding the strategic and operational dynamics of a specialist hospital. The practical exposure and analytical exercises prepared the trainee for future professional roles in the healthcare industry