Industrial training report: Maybank Bukit Mertajam Branch / Nurul Iman Mohd Firdaus Chua

This report provides an objective evaluation of how my internship experience at Maybank Bukit Mertajam branch will benefit my future endeavors. The executive summary serves as a comprehensive overview of the report's purpose, scope, findings, recommendations, and conclusions. The detailed report explores the impact of my internship at Maybank Bukit Mertajam, examining both its influence on my personal growth and professional development, as well as conducting SWOT and PESTEL analyses specific to the branch.
During my internship, I engaged in various responsibilities that enriched my skills and knowledge. Recognizing industrial training as pivotal to academic enrichment, this experience has not only provided practical work experience but has also honed my communication, teamwork, and problem-solving abilities. It has allowed me to explore different aspects of banking and discover my passions.
Through this report, I gained insights into the branch's strengths, weaknesses, opportunities, and threats, such as its strong employee welfare practices and challenges like managing high workloads. This understanding has empowered me to independently analyze business operations and deepen my comprehension of banking practices. Furthermore, the analysis offers valuable insights into enhancing customer interactions within the branch. Overall, this report underscores the significance of internships in equipping individuals with real-world skills and preparing them for future success in their chosen career paths.