Industrial training report: Unit Residensi & Hospitaliti Pelajar (URHP) UiTM / Nur Azah Mohamad Zaki

The industrial training of BA240 program for the semester of March – August 2024 is six months starting from 1st March – 9th August 2024. The industrial training was at the Retail Space and Non-Resident Management Unit in Universiti Teknologi MARA (UiTM) Permatang Pauh, Pulau Pinang.
From the training, I was able to gain experience by completing tasks given besides working with staff in the office. The tasks given were very helpful to be good at critical thinking and work competently. The staff was also very friendly and always ready to guide me upon completing the tasks.
Besides, throughout the industrial training, I was learned to develop communication skills among the staff and with the top-level management staff. The skills of conveying a message clearly and listening attentively to obtain the right instructions were able to be developed and enhanced.
Moreover, working in an organization allowed me to learned the importance of great teamwork. Great teamwork is formed when everyone in the team understands their roles and can implement the roles or responsibilities with full commitment. Teamwork also requires tolerance and consideration among the team members to make the given specific task a success.
Lastly, I also acknowledge that time management is an important lesson learned during industrial training. It is a need to manage time well by planning to ensure all tasks are done and nothing can be missed. This is essential for high productivity and to be able to perform excellently even in hectic working surroundings.