Factors affecting the application the balanced scorecard to improve organizational performance in Vietnamese coal-fired thermal power plants / Giao Tran Xuan and Tam Nguyen

Giao, Tran Xuan and Tam, Nguyen (2025) Factors affecting the application the balanced scorecard to improve organizational performance in Vietnamese coal-fired thermal power plants / Giao Tran Xuan and Tam Nguyen. Asia-Pacific Management Accounting Journal (APMAJ), 20 (1): 11. pp. 315-340. ISSN 2550-1631

Abstract

Facing the demand from the Vietnamese Government to transition to more environmentally friendly fuels, coal-fired thermal power plants are encountering many challenges. However, this also presents a significant opportunity for them to aim for higher goals, namely green and sustainable development. In this study, we utilized the Contingency Theory, Resourcebased View, and previous studies to identify factors that significantly influenced the application of the balanced scorecard (BSC). We used both qualitative and quantitative research methods, conducting direct surveys at 18 coal-fired thermal power plants and obtaining 198 valid questionnaires. We then aggregated the data in Microsoft Excel and used Smart PLS software to analyze the results. The research results showed that culture and strategy did not have much influence. In contrast, top management support, technology, structure, and human resources had significant impacts on the application of BSC. Furthermore, BSC had a substantial effect on enhancing organizational performance in Vietnamese coal-fired thermal power plants.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Giao, Tran Xuan
UNSPECIFIED
Tam, Nguyen
tamnt@epu.edu.vn
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement > Balanced scorecard (Management)
Divisions: Universiti Teknologi MARA, Shah Alam > Accounting Research Institute (ARI)
Journal or Publication Title: Asia-Pacific Management Accounting Journal (APMAJ)
UiTM Journal Collections: UiTM Journals > Asia-Pacific Management Accounting Journal (APMAJ)
ISSN: 2550-1631
Volume: 20
Number: 1
Page Range: pp. 315-340
Keywords: Balanced scorecard (bsc), coal-fired, thermal power plant, organizational performance, resource-based view
Date: April 2025
URI: https://ir.uitm.edu.my/id/eprint/115813
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