Hapag- Lloyd Business Service (Malaysia) Sdn Bhd / Fatima Iznor Yahya

My enriching 6-month industrial training at Hapag-Lloyd Malaysia, a global leader in shipping and logistics, provided valuable insights into the finance operations of a multinational corporation. Hapag- Lloyd, is known for its innovative solutions and sustainability efforts, operates in over 120 countries, making it a significant player in the logistics industry. During my internship, I was assigned to the General Ledger team in the Finance Department, where I gained hands-on experience in financial reporting, invoice processing, and SAP system operations. These tasks sharpened my technical expertise and enhanced essential soft skills like communication, teamwork, and problem-solving. The training highlighted strengths such as Hapag-Lloyd's advanced technological tools and commitment to sustainability while exposing challenges like coordination bottlenecks. Opportunities for strategic partnerships and global expansion were evident, alongside threats like cybersecurity risks and geopolitical uncertainties participating in an Intern Sharing Session, a Westport Malaysia visit, and collaborative team projects further enriched my learning, fostering a deeper appreciation for the shipping industry's complexity. The experience reinforced the significance of precision, adaptability, and responsibility in a professional setting. My contributions included improving invoice workflows and assisting in financial reconciliations, showcasing my ability to manage real-world financial operations effectively. As a takeaway, the report discusses the importance of addressing coordination challenges, leveraging technological innovations, and adopting sustainable practices to maintain a competitive edge. These recommendations align with Hapag- Lloyd's vision of delivering exceptional quality and sustainability in logistics. Overall, my internship at Hapag-Lloyd was transformative, equipping me with the technical acumen, professional confidence, and personal growth needed for a successful career in finance. This journey has set a strong foundation for my aspirations to excel as a finance professional, with a vision of contributing meaningfully to global business dynamics.