The implementation of online collaborative writing tool among undergraduates

The development and integration of technology has vastly benefited the education sector more so with the COVID-19 outbreak, it has caused a paradigm shift where education and technology go hand in hand. This study investigates the benefits and challenges faced by tertiary learners in online collaborative second language (L2) writing using Google Docs. A mixed method approach was applied and 60 students from a private university in Malaysia participated in the study by partaking in a collaborative writing task. Students’ experiences during the writing process were explored through a questionnaire and individual semi-structured interviews were carried out to selected 15 students. Findings suggest that collaborative writing results in superior and more accurate essays, enhancing overall writing skills. Despite the challenges faced by the learners, which include group mates who do not cooperate well, time consuming tasks and the language barrier while collaborating, it aids in effective essay planning, organisation, and structure, fostering improved essay production. The collaborative process also contributes to increased enjoyment and motivation for writing. This study highlights the positive impact of online L2 writing and the importance of fostering collaborative writing to assist students in their writing process.