Peter, Frisila Perada
(2023)
Effective customer service / Frisila Perada Peter.
Mind Mirage (6): 10.
p. 22.
Abstract
Customer service is quality service that goes way above and beyond the customer's requirements or what the customer requested, and efficient service delivery so that consumers are satisfied, loyal, and keep coming back. Client service is important because it fosters positive client interactions, which are required for a company's or organization's success.
Metadata
Item Type: | Article |
---|---|
Creators: | Creators Email / ID Num. Peter, Frisila Perada UNSPECIFIED |
Contributors: | Contribution Name Email / ID Num. Chief Editor Jack, Suriani UNSPECIFIED |
Subjects: | L Education > L Education (General) > Periodicals. Societies L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA > Sarawak |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Journal or Publication Title: | Mind Mirage |
Number: | 6 |
Page Range: | p. 22 |
Keywords: | effective, customer service, service quality |
Collections: | UiTM Sarawak Publication |
Date: | December 2023 |
URI: | https://ir.uitm.edu.my/id/eprint/113856 |