Industrial training report: Amanah Saham Nasional Berhad (ASNB Seremban) / Siti Aishah Samsudin

Amanah Saham Nasional Berhad (ASNB), a leading unit trust management company in Malaysia with 32 branches nationwide, has established itself as a strong competitor in the financial industry. To maintain its sustainable growth amidst evolving market challenges, ASNB continues to innovate and uphold its commitment to providing reliable investment solutions. Throughout the internship, I had the opportunity to experience the real world of working at ASNB Seremban Branch, where I gained a comprehensive understanding of unit trust investments and contributed to the organization's operations. One of my key responsibilities was providing an excellent customer service to ASNB clients. As I assisted customers with inquiries such as about investment products, account management and financial transaction, ensuring that each interaction was handled with professionalism and accuracy. Therefore, this report emphasizes my reflection on undergoing an internship at ASNB Seremban and factors that impacted the performance of the company to remain its competitive.