A study on factors that influencing salesperson performance at Perodua Paccar Motors / Siti Zulaikha Kefly

Kefly, Siti Zulaikha (2007) A study on factors that influencing salesperson performance at Perodua Paccar Motors / Siti Zulaikha Kefly. Degree thesis, Universiti Teknologi MARA, Terengganu.

Abstract

This research study is important because evaluating the salespersons are needed since Paccar Motors is the car dealer of Perodua Sdn Bhd and the relationship between customer-salesperson is the most key to boost the sales level as well as better performance among salespersons. With the assumption that salesperson’s behavior performance, customer services provided and sales training will effect in selling effectiveness, thus, the need to evaluate these factors are required. Common method used in collecting the data is questionnaire.

Metadata

Item Type: Thesis (Degree)
Creators:
Creators
Email / ID Num.
Kefly, Siti Zulaikha
2004610796
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Zakaria, Zainuddin
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Customer services. Customer relations
Divisions: Universiti Teknologi MARA, Terengganu > Dungun Campus > Faculty of Business and Management
Programme: Bachelor Of Business Administration (Hons) Marketing
Keywords: Salespersons, Paccar Motors, Perodua Sdn Bhd
Date: 2007
URI: https://ir.uitm.edu.my/id/eprint/110218
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