Ab Khadi, Mohd Yusri
(2014)
Students satisfaction towards library services at Perpustakaan Tun Dr. Ismail (PTDI), UiTM Cawangan Johor, Kampus Pasir Gudang / Mohd Yusri Ab Khadi.
Industrial Training.
UiTM Cawangan Johor Kampus Pasir Gudang, Universiti Teknologi MARA, Johor.
(Unpublished)
Abstract
This study aimed to investigate the level of satisfaction towards library services. It also aimed to identify the types of services that students satisfy and their perceived towards the overall assessment of services at Perpustakaan Tun Dr. Ismail (PTDI), UiTM Cawangan Johor, Kampus Pasir Gudang. SERVQUAL dimension were used to investigate students satisfaction. Based on findings of this study, it shows that students satisfied with services provided by PTDI.
Metadata
| Item Type: | Monograph (Industrial Training) |
|---|---|
| Creators: | Creators Email / ID Num. Ab Khadi, Mohd Yusri 2010542449 |
| Contributors: | Contribution Name Email / ID Num. Advisor Mohd Sarifee, Siti Dzarifah 264668 |
| Subjects: | H Social Sciences > HF Commerce > Consumer satisfaction L Education > LC Special aspects of education > Types of education > Professional education > Interns. Internship programs |
| Divisions: | Universiti Teknologi MARA, Johor > Pasir Gudang Campus > Perpustakaan Tun Dr. Ismail |
| Keywords: | User satisfaction, Library services, Internship |
| Date: | 2014 |
| URI: | https://ir.uitm.edu.my/id/eprint/108836 |
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