An assessment of risk management practices by THB maintenance for enhancing project performance / Mohd Tarmizi Che Othman

This study comprehensively examines the risk management practices employed in THB Maintenance Road projects, focusing on identifying critical risk factors and developing effective risk response strategies. To gather primary data, a questionnaire survey was conducted among THB employees, who possess valuable insights and experience in road maintenance operations. The collected data was analyzed using descriptive statistics, revealing that delayed payment emerged as the most significant risk factor, with a mean score of 4.65. This finding highlights the profound impact financial delays can have on project execution and overall success. In addition to delayed payments, the study identifies other prominent risk factors, including material shortages and equipment failures, which can further complicate project timelines and budgets. To address these challenges, the study underscores the necessity of implementing robust risk management strategies tailored to the specific needs of THB Maintenance Road projects. Key recommendations include establishing a dedicated risk management unit tasked with the continuous monitoring and assessment of risks and creating a comprehensive risk management handbook to guide project teams in identifying and mitigating risks effectively. The proposed risk response framework is a proactive approach, equipping project managers with the tools needed to anticipate potential issues and respond swiftly. By adopting these strategies, THB can enhance its capacity to manage risks effectively, ensuring the successful implementation of road maintenance initiatives and ultimately contributing to improved infrastructure quality and stakeholder satisfaction.