Factors influencing corporate taxpayers’ participation in special voluntary disclosure program / Haryanti Salleh Baihaki, Susan Hydra Sikayu and Amrizah Kamaluddin

Salleh Baihaki, Haryanti and Sikayu, Susan Hydra and Kamaluddin, Amrizah (2024) Factors influencing corporate taxpayers’ participation in special voluntary disclosure program / Haryanti Salleh Baihaki, Susan Hydra Sikayu and Amrizah Kamaluddin. International Journal of Service Management and Sustainability (IJSMS), 9 (1): 6. pp. 77-92. ISSN 2550-1569

Abstract

This paper seeks to explore factors influencing corporate taxpayers’ participation in the Special Voluntary Disclosure Program (SVDP) 1.0. Semi-structured interviews were conducted with two corporate taxpayers, five tax agents and five tax officers. Purposive sampling was used in selecting the participants. Data were analysed using thematic analysis with NVivo 12. Five themes emerged as the main factors contributing towards corporate taxpayers’ participation in SVDP. The themes and subthemes were: (1) threat of punishment: tax penalty and the probability of tax audit; (2) procedural fairness: public assurance of the program and a simple procedure; (3) trust towards the tax authority: confidentiality of disclosed information and favourable treatment by tax officers; (4) tax awareness: awareness of SVDP and basic knowledge in tax laws and regulations; and (5) coping mechanism. The findings enrich the limited literature by offering a fresh perspective on non-financial determinants for partaking SVDP, which then serve as a guide to improve the attractiveness of similar programs in the future. An enhanced voluntary disclosure will benefit the tax authority as it saves time and cost of collecting information on tax audits and investigation cases.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Salleh Baihaki, Haryanti
UNSPECIFIED
Sikayu, Susan Hydra
susanhs@uitm.edu.my
Kamaluddin, Amrizah
UNSPECIFIED
Subjects: H Social Sciences > HJ Public Finance > Revenue. Taxation. Internal revenue
H Social Sciences > HJ Public Finance > Tax collection. Taxpayer compliance
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan II Campus
Journal or Publication Title: International Journal of Service Management and Sustainability (IJSMS)
UiTM Journal Collections: UiTM Journal > International Journal of Service Management and Sustainability (IJSMS)
ISSN: 2550-1569
Volume: 9
Number: 1
Page Range: pp. 77-92
Related URLs:
Keywords: Tax Penalty, Probability of Audit, Procedural Fairness, Trust, Tax Awareness, Coping Mechanism
Date: 30 March 2024
URI: https://ir.uitm.edu.my/id/eprint/105754
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