Industrial training report: Mercedes-Benz Services Malaysia Sdn Bhd / Anis Aishah Ismail

Internships are learning experience for students to grow and understand the workplace environment. Further, the internship applies the concepts and theories learned in university to real life.
My internship program will begin on 1st September 2023 and end on 9th February 2024. Throughout these 24 weeks, it is practical for me to increase my experience by performing my duties as a part of the organization. Therefore, I was placed in one of the Human Resource Department as Human Resource intern. During this internship, I will be reporting to my supervisor, Woo Pei Yi, a Human Resource Business Partner.
This report aims to analyze and understand the Mercedes-Benz Services Malaysia (MBSM) environment. A company of business that operated in the financial and insurance industry, competing among biggest banking industry. This report contains the objectives, SWOT analysis, PESTEL analysis and recommendation for the company.
One of the most important things I learned during my internship is that HR is a critical function in any organization. HR professionals play a vital role in attracting, retaining, and developing top talent, which is essential for organizational success.
I also learned about the importance of building relationships with employees. HR professionals need to be able to understand and address the needs of employees, and they need to be able to create a positive and productive work environment.
Overall, my internship experience was very valuable. I learned a lot about HR functions and best practices, and I gained valuable work experience. I am grateful to MBSM for the opportunity to intern in the HR department, and I am confident that the skills and knowledge I gained will be valuable to me in my future career.