Items where Author is "Agus, Arawati"

Article

Agus, Arawati and Hassan, Za'faran and Mohd. Noor, Zulridah (2010) The influence of training in supply chain management on competitiveness / Arawati Agus, Za'faran Hassan and Zulridah Mohd. Noor. (2010) Business and Management Quarterly Review (BMQR), 1 (1). pp. 14-32. ISSN 2180-2777

Agus, Arawati and Hassan, Za’faran and Ahmad, Sarminah (2008) The significant impact of customer relations practices (CRP), information technology (IT) and information sharing between supply chain partners (IS) on product sales / Arawati Agus, Za’faran Hassan and Sarminah Ahmad. (2008) Gading Journal for the Social Sciences, 12 (1). pp. 65-85. ISSN 2600-7568

Agus, Arawati and Hassan, Za’faran (2006) An empirical study on the relationships between tqm practices and overall service performance: The case of a public service sector in Malaysia / Arawati Agus and Za’faran Hassan. (2006) Gading Journal for the Social Sciences, 10 (1). pp. 51-63. ISSN 0128-5599

Agus, Arawati and Hassan, Za'faran (2005) Does quality differentiation strategies enhance competitive advantage and customer satisfaction? a strategic management perspective / Arawati Agus and Za'faran Hassan. (2005) Malaysian Journal of Quality, 1. pp. 1-17. ISSN 1823-7347