A study on factors of organizational culture that affect total quality management in Steelcase Manufacturing (Malaysia) / Nurul Syakinah Azizan

Azizan, Nurul Syakinah (2015) A study on factors of organizational culture that affect total quality management in Steelcase Manufacturing (Malaysia) / Nurul Syakinah Azizan. [Student Project] (Unpublished)

Abstract

This research is designed to study on factors a study on factors of organizational culture that affect total quality management in Steelcase Manufacturing (Malaysia). The research consists of three factors which are connection with management, motivation from management and task control. The objective of this study is to to determine the relationship between connection with management, motivation from management, task control and the effectiveness of TQM and also to identify the most significant factor affecting TQM. Questionnaire was distributed among 51 respondents from the chosen population. The findings of the study show that all independent variables have a significant relationship with the dependent variable. Other than that, task control was proven to be most significant out of the three variables. The researcher managed to achieve all the objectives of the study.

Metadata

Item Type: Student Project
Creators:
CreatorsID Num. / Email
Azizan, Nurul Syakinah2011795129
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational behavior. Corporate culture
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Total quality management. Benchmarking
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) International Business (BA246)
Item ID: 30495
Uncontrolled Keywords: Organizational culture; Total quality management; Manufacturing industry; Malaysia
URI: http://ir.uitm.edu.my/id/eprint/30495

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