Factor affecting university undergraduates students perception’s toward career enhancement in hospitality industry: a case of UiTM Penang/ Mohd Zool Fadli Ibrahim

Ibrahim, Mohd Zool Fadli and Mohd Saber, Joesri and Raja Mustapha, Raja Iskandar Putera and Othman, Najikha and Salim, Azlan (2020) Factor affecting university undergraduates students perception’s toward career enhancement in hospitality industry: a case of UiTM Penang/ Mohd Zool Fadli Ibrahim. ESTEEM Journal of Social Sciences and Humanities, 4. pp. 19-26. ISSN 2600-7274

Official URL: http://ejssh.uitm.edu.my

Abstract

The hospitality industry requires skilled workers in the restaurant, hotel and lodging sector in order to perform specific and unique tasks such as serving food, bed-making, turn down services and many more. Being an industry that is labor intensive, hospitality establishments strive to attract potential workers, especially fresh graduates to join them. Fresh graduates who are knowledgeable, committed, motivated are sought after by the industry but due to a number of factors, most graduates are not keen to join the hospitality industry. One of the factors that influenced their perception of the industry is their very own experience while going through their practical training. The difference between their expectation of the industry prior to the practical training and their real experience during it is too different thus altering their perception or image of the industry. Therefore this study was conducted to examine the factors affecting the undergraduates’ perception towards the industry in the case of students from the Faculty of Hotel and Tourism Management, UiTM Penang. The findings indicated that the nature of work and social status are factors the affects the perception of the undergraduates.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Ibrahim, Mohd Zool FadliUNSPECIFIED
Mohd Saber, JoesriUNSPECIFIED
Raja Mustapha, Raja Iskandar PuteraUNSPECIFIED
Othman, NajikhaUNSPECIFIED
Salim, AzlanUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
Divisions: Universiti Teknologi MARA, Pulau Pinang > Permatang Pauh Campus
Journal or Publication Title: ESTEEM Journal of Social Sciences and Humanities
ISSN: 2600-7274
Volume: 4
Page Range: pp. 19-26
Official URL: http://ejssh.uitm.edu.my
Item ID: 28796
Uncontrolled Keywords: nature of work, social status, hospitality industry
URI: http://ir.uitm.edu.my/id/eprint/28796

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