An investigation of intrinsic and extrinsic motivation towards the level of employees' job satisfaction at Majlis Perbandaran Bentong (MPB), Bentong Pahang Darul Makmur / Ezureen Faziatul Ashikin Abd Razak

Abd Razak, Ezureen Faziatul Ashikin (2016) An investigation of intrinsic and extrinsic motivation towards the level of employees' job satisfaction at Majlis Perbandaran Bentong (MPB), Bentong Pahang Darul Makmur / Ezureen Faziatul Ashikin Abd Razak. [Student Project] (Unpublished)

Abstract

The study was conducted in order to identify the relationship between employee motivation and job satisfaction. There are two types of motivation which are extrinsic motivation and intrinsic motivation. According to the previous researchers, motivations depend on the employees' job satisfactions. If employees do not feel motivated, they will not feel fully satisfied with their jobs. The instrument used to conduct this survey was by distributing the questionnaires. The questionnaires were distributed to ninety-five (95) respondents in MajIis Perbandaran Bentong (MPB) by using the simple random sampling technique. The findings of the data are clearly shows that the mean of the employees at MajIis Perbandaran Bentong (MPB) is moderately high and there is significant relationships between motivational factors and employee's job satisfaction. Therefore the alternate hypothesis is accepted. It can be concluded that the majority of the respondents in MajIis Perbandaran Bentong was female and most of them were married. Most of the respondents were SPM holders and age between 36 years old to 44 years old with 1 to 5 years of working experience. The findings show that social relationship is the most significant among all those four motivation. Social relationship can be refer as the interpersonal relationship with the society which an individual will have more interaction with his or her job to develop more creative ideas in the organization. To conclude, social relationship among employees in MajIis Perbandaran Bentong (MPB) was high. After the data were collected and analyzed, the purpose of recommendation for the organization is to increase the monetary rewards in order to motivate the employees to perform the work efficiently.

Metadata

Item Type: Student Project
Creators:
CreatorsID Num. / Email
Abd Razak, Ezureen Faziatul AshikinUNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Job stress. Stress management
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
Divisions: Universiti Teknologi MARA, Pahang > Jengka Campus > Faculty of Business and Management
Programme: Bachelor in Office Systems Management (Hons.)
Item ID: 26209
Uncontrolled Keywords: Motivation, Intrinsic motivation, Extrinsic motivation, Job satisfaction, Job Performance
URI: http://ir.uitm.edu.my/id/eprint/26209

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