Customer satisfaction towards SSM counter physical facilities and front liner attitudes / Hazlina Hamzah

Hamzah, Hazlina (2010) Customer satisfaction towards SSM counter physical facilities and front liner attitudes / Hazlina Hamzah. Student Project. Faculty of Business and Management, Bandaraya Melaka. (Unpublished)

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Abstract

The Companies Commission of Malaysia ( Suruhanjaya Syarikat Malaysia ) or SSM is a statutory body which regulates companies and businesses. SSM, which came into operation on 16 April 2002, is a statutory body formed as a result of a merger between the Register of Companies ( ROC ) and the Register of Business ( ROB ) in Malaysia. The main activity of SSM is to serve as an agency to incorporate companies and register businesses as well as to provide company and business information to the public. As the leading authority for the improvement of corporate governance, SSM fulfils its function to ensure compliance with business registration and corporate legislation through comprehensive enforcement and monitoring activities to sustain positive developments in the corporate and business sectors of the Nation.

Item Type: Monograph (Student Project)
Creators:
CreatorsEmail
Hamzah, HazlinaUNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Consumer satisfaction
H Social Sciences > HF Commerce > Customer services. Customer relations
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management (M)
Item ID: 25010
Uncontrolled Keywords: Customer satisfaction; Counter physical facilities; Front liner attitudes; Suruhanjaya Syarikat Malaysia (SSM)
Last Modified: 27 Aug 2019 02:32
Depositing User: Perpustakaan UiTM Cawangan Melaka UiTM Cawangan Melaka
URI: http://ir.uitm.edu.my/id/eprint/25010

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