The relationship between work environment and job performance among support staff in selected government offices in Maran, Pahang Darul Makmur / Fatin Awani Zainudin

The purpose of this research was to investigate the correlation between work
environment and job performance among support staff in selected government offices
in Maran, Pahang Darul Makmur. This correlational study used a stratified
disproportionate sampling technique and the sample size was determined using
Krejcie and Morgan (1970). Survey questionnaires were distributed to 123
respondents who worked as support staff and yield 100% response rate. Majority
of the respondents were female, aged 31 to 40 years old and from grade C. Many of
them were from Majlis Daerah Maran. The findings showed that there was a strong
relationship between work environment and job performance (r= 0.62, p=O.OO). The
value of R-Square showed that only 42.9% of the variance in work environment can
be predicted from the variables of lighting and work stress. The multiple regression
model produced F (2, 120) =0.00, p<.05. The correlation result also showed
medium and strong significant relationships between lighting (r=.39), work stress
(r=.62) and job performance. Moreover, the mean showed the result for independent
variable which are lighting (M=4.11, SD=.60) and work stress (M=3.99, SD=.65). It
is recommended that managers should improve the workstation personalization,
improve work environment and adjust employees' work load. Future research should
focus on private sector and study other independent variables such as workplace
layout, noise, air quality and include different level of thought between top
management and support staff.