The influence of job characteristics on office worker’s job satisfaction / Hazirah Mukhtar

Mukhtar, Hazirah (2018) The influence of job characteristics on office worker’s job satisfaction / Hazirah Mukhtar. Student Project. Faculty of Business and Management, Bandaraya Melaka. (Unpublished)


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Five core job characteristics may influence job satisfaction among office workers. Skill variety, task identity, task significance, autonomy and feedback are among the job characteristics factors that may affect job satisfaction among office workers in SAJ Ranhill Segamat Johor. The primary data has been collected by the researcher through a questionnaire and based on five point Likert scale. The departments involved are Human Resource, Administration, Mechanical and Engineering, Network, Agency and Technical. With 97 respondents, the findings were derived. The survey data from respondents was to analyse using a hierarchical multiple regression analysis. Finding showed that task identity, autonomy and feedback impaired office workers’ job satisfaction. There have two limitations of the study which is cross sectional and generalize are discussed in the light of implications for future research.

Item Type: Monograph (Student Project)
Mukhtar, HazirahUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management (M)
Item ID: 20860
Uncontrolled Keywords: Job satisfaction; Job characteristics; Office workers; Skill variety;Task identity; Task significance; Autonomy; Feedback
Last Modified: 14 Aug 2018 02:51
Depositing User: Perpustakaan UiTM Cawangan Melaka UiTM Cawangan Melaka

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