The association between job stress related factors and job performance at Pejabat Mara Negeri Melaka / Hanisah Husin

Husin, Hanisah (2018) The association between job stress related factors and job performance at Pejabat Mara Negeri Melaka / Hanisah Husin. Student Project. Faculty of Office Management and Technology, Bandaraya Melaka. (Unpublished)

[img]
Preview
Text
PPb_HANISAH HUSIN M BM 18_5.pdf

Download (142kB) | Preview

Abstract

This study is conducted in order to examine the association of job stress related factors and employee job performance at Pejabat MARA Negeri Melaka. The main focus of this study was to identify the main factor that can influence job performance by examining the factors, including role ambiguity, workload and role conflict that can affect employee job performance at the organization. It also focusses to establish the relationship between job stress related factors and job performance. This study adopted a descriptive research as a research design and employed a quantitative technique that carried out on 52 respondents, and the data are collected through a set of questionnaires. The study findings revealed that all the respondents had ever experienced stress from work and pointing out from the three job stress related factors which is role ambiguity, workload, and role conflict, only role ambiguity and role conflict are mainly affected their job performance on that organization. Therefore, the study concludes that two factors of job stress, which is role ambiguity and role conflict has a positive relationship to the employee’s job performance, which the more the stress, the less the employee will perform. While for workload, it can be concluded that the factor are not influencing performance because has negative correlation with job performance. The study recommends that employees should clearly define their roles and objectives in order to minimize role ambiguity and role conflict which can lead to poorer performance in an organization.

Item Type: Monograph (Student Project)
Creators:
CreatorsEmail
Husin, HanisahUNSPECIFIED
Subjects: B Philosophy. Psychology. Religion > BF Psychology > Consciousness. Cognition > Work. Performance
H Social Sciences > HF Commerce > Job stress. Stress management
H Social Sciences > HF Commerce > Personnel management. Employment management
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Office Management and Technology
Item ID: 20826
Uncontrolled Keywords: Job stress; Job performance; Employee; Organization
Last Modified: 31 Jul 2018 02:50
Depositing User: Perpustakaan UiTM Cawangan Melaka UiTM Cawangan Melaka
URI: http://ir.uitm.edu.my/id/eprint/20826

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year