Articles in Journal International Journal of Service Management and Sustainability (IJSMS) for Year 2016, Vol 1, Issues 1

Faisal, Faisal and Fithriani, Hasna Azizah and Achmad, Tarmizi (2016) Carbon disclosure practices of Aerospace and Airlines companies: substantive or symbolic legitimation / Faisal Faisal, Hasna Azizah Fithriani and Tarmizi Achmad. International Journal of Service Management and Sustainability (IJSMS) , 1 (1) : 3 . pp. 37-47. ISSN 2550-1569.

-, Nur Indrianti and Kumala, Devika and WIbawa, Tri (2016) QFD approach for quality improvement of a sustainable product-service system / Nur Indrianti, Devika Kumala and Tri Wibawa. International Journal of Service Management and Sustainability (IJSMS) , 1 (1) : 6 . pp. 76-91. ISSN 2550-1569.

Siali, Fadilah and Jiayi, Pang and Mohammad Abdul Shakur, Mahani and Ya'akob, Siti Aisyah (2016) Relationship between brand equity and consumer purchase decision: a case of an international brand of footwear / Fadilah Siali ... [et al.]. International Journal of Service Management and Sustainability (IJSMS) , 1 (1) : 5 . pp. 58-75. ISSN 2550-1569.

Ayob, Norazirah and Kichin, Sherrymina (2016) Residents' perception as key input to destination image formation for rural tourism / Norazirah Ayob and Sherrymina Kichin. International Journal of Service Management and Sustainability (IJSMS) , 1 (1) : 4 . pp. 48-57. ISSN 2550-1569.

choi,, hyeyoon and Kandampully, Jay and Stafford, Kathryn (2016) The implication of servicescape, emotion and trust to a positive customer service experience: wellness spa context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. International Journal of Service Management and Sustainability (IJSMS) , 1 (1) . pp. 1-15. ISSN 2550-1569.

Chung, Ellen and Coates, Hamish (2016) A journey to measure student community engagement benefits: evidence from Australia / Ellen Chung and Hamish Coates. International Journal of Service Management and Sustainability (IJSMS) , 1 (1) . pp. 1-21. ISSN 2550-1569.