Items where Division is "Faculty of Hotel and Tourism Management" and Year is 2009

The relationship between employee psychological empowerment, overall job satisfaction and employee loyalty of front office receptionists in Kuala Lumpur 5 star hotels / Mohd Onn Rashdi Abd Patah. (2009) Masters thesis, thesis, Universiti Teknologi MARA.

The impact of strategic outsourcing on Malaysian hospitals' performance / Elie Azureen Ismail. (2009) Masters thesis, thesis, Universiti Teknologi MARA (UiTM).

The relationship of crowd management strategies and safety performance among sport tourism event venue organisers in Kuala Lumpur and Selangor / Norazlina Rahmat. (2009) Masters thesis, thesis, Universiti Teknologi MARA (UiTM).

Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi. (2009) Masters thesis, thesis, Universiti Teknologi MARA (UiTM).

Hazard analysis critical control point (HACCP) implementation in the small and medium-sized food manufacturing enterprises: a case study of ten companies / Muhammad Izzat Zulkifly. (2009) Masters thesis, thesis, Universiti Teknologi MARA (UiTM).