Items where Author is "Voon, Boo Ho"

Article

Socio-economic development for happier households: The residents’ perspectives/ Vloreen Nity Mathew. (2022) Malaysian Journal of Sustainable Environment (MySE), 9 (2). pp. 127-142. ISSN 0128-326X

Culture of excellence for better internal service quality in high education / Nasriman Abdul Rahman, Boo Ho Voon and Firdaus Abdullah. (2021) Advances in Business Research International Journal (ABRIJ), 7 (3): 20. pp. 85-104. ISSN 2462-1838

Measuring and managing franchisee satisfaction : a study of academic franchising / Firdaus Abdullah ... [et al.]. (2008) Social and Management Research Journal (SMRJ), 5 (1). pp. 91-102. ISSN 1675-7017

Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]. (2013) Journal of Creative Practices in Language Learning and Teaching (CPLT), 1 (2). pp. 52-60. ISSN 1823-464X

Measuring website service quality for Malaysian companies / Voon Boo Ho, Karen Kueh and Mohd Zawawi Mohd Zafian. (2009) Social and Management Research Journal (SMRJ), 6 (2). pp. 71-81. ISSN 1675-7017

Customers’ perception of restaurant service quality : evidence from Malaysia / Voon Boo Ho ... [et al.]. (2009) Social and Management Research Journal (SMRJ), 6 (1). pp. 33-50. ISSN 1675-7017

Conference or Workshop Item

Graduate and employment: a case study on the diploma in banking programme at MARA University of Technology, Sarawak Branch/ Annie Wong Muk Ngiik and Voon Boo Ho. (2002) In: Prosiding Seminar Kebangsaan Sains,Teknologi dan Sains Sosial “Ke Arah Pembangunan Negara”, 27 dan 28 Mei 2002, Hotel Vistana, Kuantan, Pahang.

Research Reports

Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Assoc. Prof. Dr. Rosita Suhaimi ... [et al.]. (2012) [Research Reports] (Unpublished)

Library service quality survey for Pustaka Miri / Voon Boo Ho ... [et al.]. (2008) [Research Reports] (Unpublished)

Critical service encounters in UiTMCS: an exploratory investigation from students’ perspective using Critical Incident Technique (CIT) / Voon Boo Ho , Patricia Jussem and Firdaus Abdullah. (2002) [Research Reports] (Unpublished)

A study on the progress of the Diploma in Banking Studies (DIB) graduates of MARA University of Technology Sarawak Branch / Jennifer Tunga Janang … [et.al.]. (2002) [Research Reports] (Submitted)

Dimensions necessitated for total service operations management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah … [et.al.]. (2014) [Research Reports]

Developing a Multi-Dimensional Service Experience Model for Halal Food Resturants / Voon Boo Ho … [et.al.]. (2013) [Research Reports]

Developing a measurement tool for hospital service excellence / Voon Boo Ho ... [et al.]. (2012) [Research Reports] (Unpublished)

Measuring and managing franchisee satisfaction: a study of academic franchising / Firdaus Abdullah... [et al.]. (2006) [Research Reports] (Unpublished)

Dimensions Necessitated for Total Service Operations Management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah... [et al.]. (2014) [Research Reports] (Unpublished)

Outcome-impact survey on the public awareness & appreciation programme and traditional knowledge documentation programme of Sarawak biodiversity centre / Voon Boo Ho... [et al.]. (2014) [Research Reports] (Unpublished)

Relationships among corporate website quality, visitor satisfaction and visitor loyalty / Voon Boo Ho and Sandra Rangai Balang. (2010) [Research Reports] (Unpublished)

Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]. (2012) [Research Reports] (Unpublished)