Items where Author is "Voon, Boo Ho"

Article

Determinants of teacher professional development for medical universities towards sustainability / Lu Liu ... [et al.]. (2025) Asian Journal of University Education (AJUE), 21 (1): 16. pp. 240-261. ISSN 2600-9749

Socio-economic development for happier households: The residents’ perspectives/ Vloreen Nity Mathew. (2022) Malaysian Journal of Sustainable Environment (MySE), 9 (2). pp. 127-142. ISSN 0128-326X

Culture of excellence for better internal service quality in high education / Nasriman Abdul Rahman, Boo Ho Voon and Firdaus Abdullah. (2021) Advances in Business Research International Journal (ABRIJ), 7 (3): 20. pp. 85-104. ISSN 2462-1838

Expectation-based teaching: an action research in English report writing/ Ai Kiat Teo..[et al.]. (2013) Journal of Creative Practices in Language Learning and Teaching (CPLT), 1 (2). pp. 52-60. ISSN 1823-464X

Customers’ perception of restaurant service quality : evidence from Malaysia / Voon Boo Ho ... [et al.]. (2009) Social and Management Research Journal (SMRJ), 6 (1). pp. 33-50. ISSN 1675-7017

Measuring website service quality for Malaysian companies / Voon Boo Ho, Karen Kueh and Mohd Zawawi Mohd Zafian. (2009) Social and Management Research Journal (SMRJ), 6 (2). pp. 71-81. ISSN 1675-7017

Measuring and managing franchisee satisfaction : a study of academic franchising / Firdaus Abdullah ... [et al.]. (2008) Social and Management Research Journal (SMRJ), 5 (1). pp. 91-102. ISSN 1675-7017

Conference or Workshop Item

Graduate and employment: a case study on the diploma in banking programme at MARA University of Technology, Sarawak Branch/ Annie Wong Muk Ngiik and Voon Boo Ho. (2002) In: Prosiding Seminar Kebangsaan Sains,Teknologi dan Sains Sosial “Ke Arah Pembangunan Negara”, 27 dan 28 Mei 2002, Hotel Vistana, Kuantan, Pahang.

Research Reports

Dimensions Necessitated for Total Service Operations Management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah... [et al.]. (2014) [Research Reports] (Unpublished)

Dimensions necessitated for total service operations management (TSOM) / Ardiana Mazwa Raudah Amir Abdullah … [et.al.]. (2014) [Research Reports]

Outcome-impact survey on the public awareness & appreciation programme and traditional knowledge documentation programme of Sarawak biodiversity centre / Voon Boo Ho... [et al.]. (2014) [Research Reports] (Unpublished)

Developing a Multi-Dimensional Service Experience Model for Halal Food Resturants / Voon Boo Ho … [et.al.]. (2013) [Research Reports]

Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Assoc. Prof. Dr. Rosita Suhaimi ... [et al.]. (2012) [Research Reports] (Unpublished)

Developing a measurement tool for hospital service excellence / Voon Boo Ho ... [et al.]. (2012) [Research Reports] (Unpublished)

Impact of intellectual human capital and ICT on bank efficiency in Malaysia / Dr. Rosita Suhaimi ... [et al.]. (2012) [Research Reports] (Unpublished)

Relationships among corporate website quality, visitor satisfaction and visitor loyalty / Voon Boo Ho and Sandra Rangai Balang. (2010) [Research Reports] (Unpublished)

Library service quality survey for Pustaka Miri / Voon Boo Ho ... [et al.]. (2008) [Research Reports] (Unpublished)

Measuring and managing franchisee satisfaction: a study of academic franchising / Firdaus Abdullah... [et al.]. (2006) [Research Reports] (Unpublished)

Critical service encounters in UiTMCS: an exploratory investigation from students’ perspective using Critical Incident Technique (CIT) / Voon Boo Ho , Patricia Jussem and Firdaus Abdullah. (2002) [Research Reports] (Unpublished)

A study on the progress of the Diploma in Banking Studies (DIB) graduates of MARA University of Technology Sarawak Branch / Jennifer Tunga Janang … [et.al.]. (2002) [Research Reports] (Submitted)