Items where Author is "N. M., Nor Hapiza"

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Satu tinjauan ke atas hubungan pengurusan perhubungan pelanggan (CRM) dengan pengurusan pengetahuan (KM) / N. M. Nor Hapiza, H Abdul Razak, O. Khairuddin. (2004) In: STSS 2004 : Prosiding Seminar Kebangsaan Sains Teknologi & Sains Sosial / Jilid 2 : Sains Sosial, 31 Mei – 1 Jun 2004, Hotel Vistana, Kuantan, Pahang.

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