Items where Author is "Mohamed Yunus, Noor Azlina"

Article

Teaching customer service principles using the massive open online course (MOOCs) platform / Noor Azlina Mohamed Yunus ... [et al.]. (2024) International Journal of e-Learning and Higher Education (IJELHE), 19 (2): 26. pp. 433-448. ISSN 2229-8223

Job satisfaction and organizational commitment among customer service representatives at call centre industry in Malaysia / Noor Azlina Mohamed Yunus, Narazatul Akmal Mohamed Yunus and Marhani Mohamed Anuar. (2020) Advances in Business Research International Journal, 6 (2). pp. 154-165. ISSN (e-ISSN) 2462-1838