Items where Author is "Chen, Jie"
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Evaluating customer satisfaction, emotion and experience of smart hotels in Zhejiang, China: an analysis of online reviews / Chen Jie, Wang Qian and Faiz Izwan Anuar. (2024) Journal of Tourism, Hospitality and Culinary Arts, 16 (1). pp. 571-584. ISSN 1985-8914 ; 2590-3837