Items where Author is "Azis, Laili Afliza"
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Impact of COVID-19 pandemic on hotel service quality and customer satisfaction / Laili Afliza Azis and Nur Hidayah Che Ahmat. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (2). pp. 69-96. ISSN 1985-8914 ; 2590-3837