Industrial training report: Lembaga Tabung Haji Alor Gajah / Nur Fatehah Ain Md Sukor

I am honored to participate in my six months of industrial training journey at Lembaga Tabung Haji Alor Gajah, where I had a wonderful and valuable learning experience. Encik Kamarul Azman Bin Hassan was my supervisor during my industrial training, which began on the 1st of March 2023, and ended on the 15th of August, 2023. This report provides an overview of Tabung Haji as well as the findings obtained during the industrial training conducted, which are detailed in the appendix. This report is divided into five sections. The first section introduces a student's profile including my resume. The second section is company's profile. In this section is all about Tabung Haji such as the company background, location, website, vision and mission, organizational structure and product or services. Each of the abilities or benefits that are implemented and taught during industrial training is discussed in detail in the following third section, which is a reflection of industrial training. Next, the forth section is about SWOT analysis of Tabung Haji. The analysis is about the strength, weaknesses, opportunities, and threats of the company. The fifth section is discussion and recommendation which all of the information gathered from the company is reviewed in here. The discussion is the details from the swot analysis while the recommendation is on how the company can improve their strength, reduce their weaknesses, grab the opportunity and deals with the possible threats. TH almost has monopoly position in the Hajj management of Malaysia, having a strong financial position, and a secure and safe of Tabung Haji online platform services (THiJARI) are the company's strengths. There are two shortcomings that may be observed in Tabung Haji which is a small amount of space and limited seating available at Tabung Haji Alor Gajah as well as fund transfer from TH account only allowed to depositor's own account. In terms of the opportunities presented by this organization, it shows that Tabung Haji has conducted a corporation with some private companies and Malaysia government in "Sahabat Koporat Tabung Haji" and Tabung Haji also have a good relationship with Saudi Arabia government. A side from that, the risks that Tabung Haji faced included customer complaint about the bad attitude of teller at Tabung Haji Alor Gajah and the increasing of scammer in Hajj package from travel agency. In conclusion, I have obtained a great deal of knowledge and gained a variety of benefits from my industrial training and have successfully performed this assignment.