Challenges of learning keyboarding skills during COVID-19 pandemic / Nurul Izzati Idrus, Norafiza Mohd Hardi and Nurfaznim Shuib

The Covid-19 pandemic has changed the educational learning practices from physical class to virtual teaching and learning methods. Sudden changes from traditional education to the online education system also resulted in uncertainty, confusion, and student failure to cope with educational activities (Giordano et al., 2020). Most of the students have difficulty in adapting latest technology (Jena, 2020) and not all courses in their syllabus are made suitable for online learning particularly in the practical assessments such as practical labs and skill training. Keyboarding skills or also known as typing skills is one of the technical courses for students in Office Technology and Management (OTM) which are offered in the colleges of education, polytechnics, and universities all around the world. The learning outcomes of these courses are to enable students to type faster, use all fingers to type using keyboard, master all keyboard keys and memorize keyboard shortcuts. The ability to master the keyboard without looking at it is necessary for the effective development of keyboarding skills in business education programmes (Aina, 2016). According to the study by Baczek et al. (2021) among TVET students, they struggled to accommodate the lack of adequate access to appropriate facilities and resources while doing practical work at home during Covid-19 pandemic.