Happiness at work has always been seen as a potential by-product of successful job outcomes rather than as a means of achieving company success. Due to the increased workload brought on by economic uncertainty and increased competitiveness over the past 20 years, maintaining a degree of happiness at work has gained importance and relevance. A rising number of academics and top executives believe that one of the key factors contributing to successful outcomes at work today is happiness. Companies that have happier employees than average actually do better financially and have happier customers. As a result, it is advantageous for businesses to establish and retain leadership and work conditions that will enhance employee happiness (Mukherjee, 2019).
| Item Type: | Book Section |
|---|---|
| Creators: | Creators Email / ID Num. Md Zani, Rosliza rosliza568@uitm.edu.my Ahmad, Intan Nazrenee Intan192@uitm.edu.my Mohd Saad, Shakirah shakirahmdsaad@uitm.edu.my |
| Subjects: | H Social Sciences > HF Commerce > Personnel management. Employment management H Social Sciences > HF Commerce > Personnel management. Employment management > Job evaluation H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction |
| Divisions: | Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Business and Management |
| Volume: | 6 |
| Page Range: | pp. 56-57 |
| Keywords: | Happiness, work, company, customers |
| Date: | 2022 |
| URI: | https://ir.uitm.edu.my/id/eprint/99724 |
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99724.pdf
