Industrial training report: Employees' Provident Fund (EPF) Sungai Petani. Special project: Factors of capital structure for 50 Bursa Malaysia listed companies / Badrul Haikalafiq Badrul Nizam

The industrial training course is important for all undergraduate students, whether from public or private universities, because it can provide experience and an actual workplace environment that cannot be achieved in a classroom. All university students, whether at the diploma or bachelor level, must take this industrial training course. This industrial training allows students to gain experience in a real-world work environment before entering the workplace after graduation. This industrial training also enables students to apply everything they have learnt in the university towards the actual world. Furthermore, every student who takes this industrial training course must successfully complete it in order to get a diploma or degree. With all of this, I have successfully completed my industrial training at the Sungai Petani Kedah branch of the Employees' Provident Fund (EPF). “Kumpulan Simpanan Wang Pekerja” is a government statutory entity overseen by the Malaysian Ministry of Finance that is in charge of saving money for private and self-employed workers' retirement. In Malaysia, every registered company is obligated to make contributions to each of their workers, and failing to do so is a criminal punishable by penalties or jail. Mrs. Makeswari A/P Pappu, the chief of the Sungai Petani EPF Branch, assigned me to the service department as part of the internship programme. I can bring expertise and knowledge of EPF goods and responsibilities as an organisation charged with conserving money for employees' retirement to the service department. I worked in the service department for six months, where I was tasked with assisting EPF members with opening new accounts, registering nominations, submitting withdrawal applications, and using the e-service kiosk. I cover the history of the EPF, its location, organisational structure, and the kinds of services offered at the EPF office in Sungai Petani Kedah based on this paper.