Quantity surveyors' work performance in the post COVID-19 pandemic / Noor Izzatul Husna Shafiee and Norbaizura Abu Bakar

The COVID-19 pandemic has severely impacted various businesses, including the construction industry. Quantity surveyors, who are experts in cost and contract management, have faced challenges in adapting to the post-pandemic work environment. This will lead to less productivity of work and the organisation’s performance. Therefore, the purpose of this study is to suggest the strategies in enhancing the quantity surveyors' work performance level after COVID-19 pandemic. This study employed a quantitative method by distributing a questionnaire survey to quantity surveyors in the Selangor area. Questionnaire survey were distributed to 176 respondents with 92.05% of questionnaire returned rate. Data was collected and analysed using the Statistical Package for the Social Sciences (SPSS). The evaluation of the data revealed that the ability to communicate directly with colleagues and organization members is the most significant factor affecting quantity surveyors' work performance after COVID-19. Additionally, providing better working conditions and environments is the most effective strategy for enhancing quantity surveyors' work performance post-pandemic. These findings can assist current and future quantity surveyor firms in understanding the variables that influence work performance, thereby improving the work performance levels of quantity surveyors during the post-COVID-19 pandemic.