Knowledgepoint : a study on the usability of the user interface for FTMSK'S knowledge portal / Sharliza Kamarulzaman

To build a successfiil web portal, it is not only to have a great functioning of system, but
a well designed and usable of user interfaces also needed. User interface is act like a
medium while user interacts with portal. In case of that, a good design of user interface
is required to make user feel comfortable and enjoy while using the portal. Ease of use
makes the portal a place user wants to go. Knowledgepoint is also a web portal that
comprises of three different frameworks which is OpenACS, uPortal, and e-Portfolio.
Each of these frameworks has different interfaces from each other and needs to be
redesigned and standardized. In the process of design and standardize the
Knowledgepoint's interfaces, the usability aspects or factors need to be considered
and applied. Observation on the user interface of portals for foreign universities which
some of it used the same framework through internet has done in order to get
information about how usable the interfaces are and the information then was used to be
applied while designing Knowledgepoint's interfaces. Questionnaires also used to
have a user perception on the Knowledgepoint's interfaces through the usability
testing conducted. This research will use the information gathered to come out with a
usable web portal interface.