Zuspresso (M) Sdn Bhd / Nurnazira Sofea Zainal Abidin

This industrial training report will show all of the result of the five months and two weeks internship experience in a Malaysia #1 Tech-Driven Coffee Chain, ZUS Coffee. This report consists of overall experience as a Supply Chain intern, who have been responsible for the ordering for East Malaysia (Sabah) outlets and 3-ways matching (Purchase Order, Delivery Order and Invoice). This internship has given me a lot of opportunity to learn many things about coffee chains such as how to deal with the supplier, how to control the stocks and the importance of stock take. Therefore, this report will be divided into certain parts. The first part is the student’s profile which is a resume. The second part is the company’s profile which consists of the company logo, company name, the company’s address, vision and mission of the company, the products offered, supply chain’s organizational chart and the background of establishment. Next is the training’s reflection which contains the duration of the internship, the specific roles that I have been assigned to, the benefits that I received and the skills that I get to polish. The last part of this report will consist of the SWOT analysis of the supply chain department, detailed discussion of the SWOT analysis and recommendation based on the analysis. Lastly, this report will be concluded from the first part until the last part of this report in conclusion. The appendices will show the pictures of the system that I used, the warehouse where I do stock take and some mass tests that I have participated in. Thank you.