Redesigning the user interface design for the KPM eTextbook reader application: a case study among Terengganu school students / Nurul Nabila Hasnor Zubaidy, Muhamad Fairus Kamaruzaman and Toto Mujio Mukmin

The unprecedented global COVID-19 pandemic has caused significant changes in our lives, especially in social, economic, and political spheres. The importance of e-textbooks has been emphasized in the education sector following the pandemic, which demonstrated the need for this technology for students to access their textbooks or workbooks. When students cannot attend school physically, the Malaysian government-owned KPM eTextbook Reader app allows them to access e-textbooks. However, according to school teachers, during the early stages of the movement control order (MCO), students needed help fully utilizing the KPM eTextbook reader due to various factors influencing their acceptance of the app, including its user interface design (UID). As a result, the purpose of this study is to reconceptualize the UID of the KPM eTextbook Reader application to provide the best learning experience for Terengganu secondary school students. This study opts for a qualitative study in which the researcher interviewed five secondary school teachers from Terengganu. Based on the significant findings, this study discovered that the organisation of the books and content are the most important make-or-break factor regarding the UID in the KPM eTextbook Reader app.